At Winland, we are here to ensure your complete satisfaction. We will provide replacement parts with a 30 days period after purchase of the item. For other parts requests placed after the 30 days period, a Customer Service Representative will contact you to collect payment. Please fill out the information below to submit your parts request. If your part(s) is in stock you should receive it within 7-10 business days, otherwise you will be notified by a Customer Service Representative of the estimated date of arrival.